Terms and Conditions

Last Updated: 1st January, 2025

Welcome to Queens Paw! By using our website, you agree to the following terms and conditions. Please read carefully.

1. Product Information:
   All product descriptions, images, and prices on our website are accurate to the best of our knowledge. Products are subject to availability.
   
   
2. Payment Terms:
   We accept payments via major credit/debit cards and PayPal. All prices are in GBP (£).
   
   
3. Order Process:
   After placing an order, you will receive a confirmation email. Queens Paw reserves the right to cancel orders due to errors in product availability or pricing.
   
   
4. Shipping & Delivery:
   We deliver across the UK and provide estimated delivery timelines at checkout. Please see our Shipping Policy for further details.
   
   
5. Returns & Refunds:
   Please review our Refund Policy for details on eligible returns, refunds, and exchanges.
   
   
6. Liability:
   Queens Paw is not liable for delays or damages caused during shipping or for misuse of purchased products.
   
   
7. Changes to Terms: We reserve the right to update these terms at any time without notice.

For questions, email us at: treats@queenspaw.co.uk